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Unit IV - E-Governance


Due to the rapid rise of the internet and digitization, Governments all over the world are initiating steps to involve IT in all governmental processes. This is the concept of e-government. This is to ensure that the Govt. administration becomes a swifter and more transparent process. It also helps saves huge costs.

Advantages of E-Governance

Speed 

Technology makes communication swifter. Internet, smartphones have enables instant transmission of high volumes of data all over the world.

Saving Costs 

A lot the Government expenditure goes towards the cost of buying stationery for official purposes. Letters and written records consume a lot of stationery. However, replacing them with smartphones and the internet can saves crores of money in expenses every year.

Transparency 

The use of e-governance helps make all functions of the business transparent. All Governmental information can be uploaded onto the internet. The citizens access specifically access whichever information they want, whenever they want it, at the click of a mouse, or the touch of a finger.
However, for this to work the Government has to ensure that all data to be made public and uploaded to the Government information forums on the internet.

Accountability

Transparency directly links to accountability. Once the functions of the government are available, we can hold them accountable for their actions.

Disadvantages of E-Governance

Loss of Interpersonal Communication 

The main disadvantage of e-governance is the loss of interpersonal communication. Interpersonal communication is an aspect of communication that many people consider vital.

High Setup Cost and Technical Difficulties 

Technology has its disadvantages as well. Specifically, the setup cost is very high and the machines have to be regularly maintained. Often, computers and internet can also break down and put a dent in governmental work and services.

Illiteracy 

A large number of people in India is illiterate and does not know how to operate computers and smartphones. E-governance is very difficult for them to access and understand.

Cybercrime/Leakage of Personal Information

There is always the risk of private data of citizens stored in government serves being stolen. Cybercrime is a serious issue, a breach of data can make the public lose confidence in the Government’s ability to govern the people.

E-Government

E-Governance can be defined as the application of communication and information technology for providing government services, exchange of information, transactions, integration of previously existing services and information portals.
It makes the whole administrative process convenient, efficient, transparent, fully accountable and responsible. As a fast-growing economy and an emerging world leader, E-Governance is a must in a country like India, both in Government and corporate sector.
Some effective examples of successful implementation of E-Governance to the governmental function include projects like; e-Mitra project (Rajasthan), e-Seva project (Andhra Pradesh), CET(Common Entrance Test)
The distinction between government and governance

Governance
Government

Governance refers to "all processes of governing, whether undertaken by a government, market or network, whether over a family, tribe, formal or informal organization or territory and whether through laws, norms, power or language.
A government is the system by which a state or community is controlled. In the Commonwealth of Nations, the word government is also used more narrowly to refer to the collective group of people that exercises executive authority in a state.

Private Sector Interface in E-governance

            E-governance today has become a part functionary of government with the help of e-governance. Government today interact very well citizen business and another government development. Development of e-governance require to enhance technology and this has been made possible by private sector interface in e-governance, today various private player such as IT, Vender is excluding their overall support to realise the e-governance project for Indian citizen. Not just the central government state government are actively participating in the project, today most states in India have drafted state-specific. IT policies that are in various stays of implementation. This become possible just because of private sector interface in e-governance.
The central government has also taken entirely in private partnership to advance. ICT use across all government bodies as this will benefits a common man this improve the roll-out of national e-governance for the partnership the launch of mission 2007 and the formation of e-payment across the country. Today many companies have taken an important role in e-governance project i.e. Microsoft, TCS, IBM, HCL, Info system, Aclole. Microsoft is working with 14 state government in various project across the country, Aclole is also playing the major role by developing project.
 Benefits of Private Sector Interface for E-governance:
Benefits to Government
Minimising of income outgo.
Better Liquidity.
Speeder implementation of the e-government project
Efficient in Management Better Image.
Benefits to Citizen / Business
Early asset to services
• Flexibility in choice of assets, methods & devices
• Saving of indirect cost.
• 24x4 convince.
Benefits to Private Sector Partner
• Reliable flow of Revenue Low risk
• Creation of employment in the development.
• Implementation & Delivery.
• Capturing business form related sector.

Business-to-government

Business-to-government or business-to-administration [1] is a derivative of business-to-business marketing and often referred to as a market definition of "public sector marketing". Which encompasses marketing products and services to various government levels through integrated marketing communications techniques such as strategic public relations, branding, marketing communications, advertising, and web-based communications.[citation needed]
Business-to-government networks provide a platform for businesses to bid on government opportunities which are presented as solicitations in the form of requests for proposals in a reverse auction fashion. Public sector organizations generally post tenders in the form of requests for proposals, requests for informationrequests for quotations), sources sought and suppliers respond to them. Government agencies typically have pre-negotiated standing contracts vetting the vendors/suppliers and their products and services for set prices. These can be local or national contracts and some may be grandfathered in by other entities, e.g., California's MAS Multiple Award Schedule will recognize the federal government contract holder's prices on a General Services Administration Schedule.
G2B (Government to Business)
G2B (Government to Business) is a term that refers to the relationships between organizations (subjects) of public administration and enterprises (businesses). The designation can be used for any relationship between the subject of public administration and the enterprises as one of the basic e-Government models (other models are G2E, G2C or G2G).
In the G2B model, the initiative comes from a government organization and businesses are the target group.
      Some sources distinguish also B2G (Business to Government) where the initiative comes from businesses, while other sources consider both G2B and B2G as equal without important no significant difference, i.e. with the same meaning.
      Examples of G2B / B2G services are:
  • Government procurement
  • Electronic procurement marketplaces
  • Electronic auctions
  • E-learning
  • Electronic incorporation forms
  • Updating corporate information
  • Sending filled-out electronic forms (e.g. tax forms, social insurance forms)
  • Sending electronic payments
  • Sending / receiving answers electronically
  • Online meetings 
  • Project management cooperation
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